The Mt Hagen Provincial Hospital has received a much-needed boost with the arrival of 11 shortterm emergency healthcare workers, employed for eight weeks to ease mounting pressure from rising patient numbers largely due to flu.

Acting Hospital Manager Sr Lyn Andakai, said the additional staff came at a critical time, helping to clear backlogs at the Emergency Department and improve patient care. 

“We were having backlogs every day,” she explained. “That is why we had to move patients and re-open the David Guinn building, which is still under refurbishment and will be delayed for now. The hospital is trying its best to ensure that no patient is left waiting and that backlogs are swiftly addressed.

Despite the ongoing challenges, patient influx from across the districts continues to put immense strain on the facility. Doctors are conducting regular ward rounds, resulting in daily discharges and admissions.

“With the new 11 short-term staff, who began work last week, we are already making a difference and it is a big relief for us,” she said. “We are happy these officers have joined to help us tackle the challenges of rising patient numbers.”

The hospital has reinforced its commitment to compassion, ensuring that no patient is ever turned away. Whether a walk-in or someone without a referral, staff make sure every individual is welcomed and treated.

“We cannot chase them away. They are human beings seeking care, and it would be rude to send them off,” Sr Andakai said, emphasizing that healthcare is not just about medicine but also about respect and kindness.

In closing, she praised the resilience of the hospital, lauding Acting CEO Jane Holden, senior executives, and staff for their tireless dedication. She noted that despite manpower shortages, the institution has never closed its doors, remaining open and ready to serve and save lives.